Frequently Asked questions
Can I shop at the Cashbuild online store from anywhere in my country?
Cashbuild online store is only available in Gauteng, South Africa. You can visit your closest Cashbuild store to shop with the full product range.
How do I get a refund?
Go to your nearest Cashbuild store, bring your invoice with the unused item in the same condition you received it with its original packaging. Cashbuild will refund you. *Please note deliveries fees are non-refundable
Do you have a toll-free number I can contact for online assistance?
Yes, Please call us on 0860 100 5820 during office hours or email us at firstname.lastname@example.org, We would love to hear from you.
I need help with a quote for building materials, I could not find it on Cashbuild online store.
Please go to your nearest Cashbuild store and Cashbuild will be happy to assist you or visit our website.
I don’t want to pay for delivery? What are my options?
If you do any purchases over R500.00 on the Cashbuild online store, you get FREE delivery. If you are making purchases under R500.00 on the Cashbuild online store, a R100.00 delivery fee will apply. Happy shopping!
How long does delivery take, after I order my products on the Cashbuild online store?
Once you have ordered your products and received a confirmation SMS, you should receive the delivery of your products in two to five working days. We only do deliveries in Gauteng.
I couldn’t find all the products I was looking for on the Cashbuild online store, but I have bought it before from the Cashbuild store near me?
Cashbuild online store has a selected range of products. Please visit your closest Cashbuild store for the full range of Cashbuild products.
I don’t have a credit card, can I still purchase on the Cashbuild online store?
Yes, You can pay with a direct EFT.
I live in Gauteng and I want to purchase a bathroom, to be delivered in Limpopo. How do I do that on the Cashbuild online store?
It's a great service, Please visit your closest Cashbuild store to arrange Send a House Home. This service is not available on the Cashbuild online store.
I want to get the latest product leaflets from Cashbuild online, how do I do that?
You can register to receive email newsletters, and stay up to date with Cashbuilds latest prices.
I want to work at Cashbuild how to I apply for a job?
Cashbuild is growing and we would love to have you as part of our winning team. There are few ways of applying for a vacancy at Cashbuild:
- Registering your cv online http://extranet.cashbuild.co.za/Lists/Published%20Vacancies/ApplicableItems.aspx
- SMS the name of your city and suburb to 45280. R1.00 SMS fee applies.
- Visit your nearest Cashbuild store to check for vacancies
- Follow Cashbuild on linkedIn http://www.linkedin.com/company/cashbuild
- Check your local newspaper for the latest job opportunities.
I want to build a garage and my wife wants a new kitchen. Can I get a loan from Cashbuild?
Visit your closest Cashbuild store and a Nedbank representative will assist you.
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